100% Happiness, Guaranteed

Walking into a store and heading straight to the candle aisle creates a feeling of excitement. You can see, touch, and especially smell many different candles, which is a true pleasure. However, buying candles online can be challenging because you cannot smell them before purchasing. This limitation raises the question of why there is no scratch-and-sniff feature for online shopping. At The White Cotton Co., my main goal is to ensure that every customer is completely satisfied with every candle, every time.

Through our comprehensive Happiness Guarantee, we aim to ensure complete customer satisfaction with our products. If a candle does not meet your expectations, arrives in a condition that does not meet our high-quality standards, does not burn correctly or fails to evoke a sense of warmth and affection, please do not hesitate to reach out to us. We are dedicated to providing prompt and effective assistance to resolve any issues you may experience with your purchase. Your satisfaction is my priority.

I can be reach by email (thewhitecottonco@gmail.com)

To qualify for a replacement of your candle:

Arrives broken/Does not burn correctly

Please email pictures of the box and the candle as this will help me make a claim.
Please provide a video of how your candle is burning